Política de reembolso
At APEXNOVABSS LLC, we strive to provide high-quality digital products and consulting services.
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Digital Products
Due to the nature of digital products (ebooks, downloadable resources, and training materials), all sales are final unless otherwise stated.
Once access or download has been granted, refunds may not be issued.
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Consulting & Advisory Services
Refund eligibility for consulting services depends on the specific service purchased.
If a session has already been delivered → non-refundable
If cancellation occurs at least 24 hours before the scheduled service → the session may be rescheduled
Custom services that have already started → non-refundable
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Unauthorized or Duplicate Charges
If you believe you were charged incorrectly, please contact us within 7 days at:
support@apexnovabss.com -
Payment Disputes
Before initiating any chargeback or payment dispute, customers agree to contact us directly in order to attempt a resolution.